Flame Failure Lockout Issues
Repeated flame failures indicate a real problem—find the root cause.
What You're Experiencing
The burner ignites but then shuts down on flame failure, entering a safety lockout state. The flame may extinguish immediately after proving, or it may run...
Visual Signs:
- Flame failure fault code on burner controller
- Lockout LED illuminated
- Flame visible initially then extinguishes
- Erratic or unstable flame appearance
- Flame lifting off burner or appearing yellow/lazy
Sound Signs:
- Burner starts then suddenly stops
- Audible click of gas valve closing on lockout
- Alarm buzzer indicating lockout condition
- Flame sounds rough or pulsating before failure
Safety Risks — Read Before Proceeding
Repeated ignition cycles increasing flashback risk
Action: Stop attempting restarts. Diagnose the root cause before any further operation.
Incomplete combustion producing CO
Action: Unstable flames may produce carbon monoxide. Ensure area is ventilated.
Production delays
Action: Do not paint below minimum temperature. Schedule urgent repair.
Immediate Steps to Take
- 1
Note the specific fault code displayed on the controller
- 2
Do not repeatedly reset without diagnosis
- 3
Check combustion air supply and filter condition
- 4
Verify gas supply pressure is stable
- 5
Inspect flame through sight glass when it is lit—is it stable and blue?
- 6
Check for obvious burner contamination or damage
- 7
Call for professional service if issue persists after one reset
Common Causes
Here are the most likely reasons you're experiencing this problem, ranked by how often we see them.
Dirty Flame Sensor
commonThe flame rod has carbon buildup or oxidation that prevents it from properly sensing the flame. This is the #1 cause of flame failure lockouts.
Flame Sensor Positioning
commonThe flame sensor has shifted position and is not in the proper flame envelope. It may be sensing intermittently.
Combustion Air Problems
occasionalInsufficient or unstable combustion air supply is causing flame instability. Dirty filters, blocked intake, or wind effects.
Gas Pressure Fluctuations
occasionalGas supply pressure is varying during operation, causing flame instability or extinguishment. Regulator issues or undersized supply.
Burner Fouling
occasionalThe burner head, orifices, or air mixer are fouled with debris or corrosion, causing poor flame quality.
Flame Signal Circuit Issue
rareWiring, grounding, or control board issue affecting flame signal transmission even when flame is present.
Interactive Diagnostic Tool
Flame Failure Diagnostic
Step 1 of 5
Does the flame ignite but extinguish within seconds?
If unsafe at any point: If flame appears dangerously unstable, yellow, or you smell uncombusted gas, shut off the burner immediately and call WERCS at (877) 489-3727.
When to Call WERCS
While some issues can be resolved with basic troubleshooting, these situations require professional service:
- Flame failure occurs more than once
- Flame sensor needs cleaning (not user-serviceable)
- Flame appears unstable, yellow, or lifting
- Gas pressure seems inconsistent
- Reset only provides temporary relief
- Production is halted due to heating failure
Flame Failure Lockout Issues FAQ
Common questions about this issue
Have a question not answered here?
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